Decagon
AI platform for customer support
- B2B
- SaaS
- AI-native
About Decagon
Conversational AI platform delivering intelligent, human-like responses across chat, email, and voice to enhance customer experience globally.
Key facts
- Industry
- Software Development
- Company size
- 251–1,000 employees
- Headquarters
- san francisco, california, United States
- Founded
- 2023
- Revenue
- $23M – $122MTamtam estimate
- Website
- decagon.ai
- linkedin.com/company/decagon-ai
Decagon in the news
- Chatbase Reaches $10M ARR as a Profitable Challenger to Sierra, Decagon, and Fin
An AI customer support platform reached $10 million in ARR while remaining profitable and bootstrapped.
- Customer Service AI Platforms
Decagon launched a self-improving AI agent system and evaluation framework designed to automate the optimization of customer service platforms.
- Decagon Introduces Duet Autopilot, the First Verified Self-Improving AI Agent for Customer Experience
Decagon launched a self-improving AI customer support agent called Duet Autopilot that automatically diagnoses, tests, and suggests its own performance updates.
- Decagon Introduces Duet Autopilot, the First Verified Self-Improving AI Agent for Customer Experience
Decagon has released a self-improving AI customer support agent that automatically updates its own logic based on customer feedback and diagnostic testing.
- Decagon Review: AI Agents Turning CX into True Concierge Experiences
Decagon provides an enterprise-grade AI conversational platform that automates complex customer support workflows and proactive outreach.
Decagon at a glance
Decagon is a B2B SaaS company in the Software Development industry, headquartered in san francisco, california, United States.
Decagon was founded in 2023.
Decagon has 251–1,000 employees.
Decagon's revenue is $23M – $122M (Tamtam estimate).
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