Freshworks
Global customer service software
- B2B
- SaaS
- Has physical offices
- Publicly traded
- AI & machine learning
- Platform
- Multi-product
- Has a free tier
- Self-serve purchase
- Sales-led purchase
- Subscription
- Enterprise plan
- Public pricing page
About Freshworks
It provides AI-driven service software aimed at enhancing customer and employee experiences for over 68,000 organizations globally.
Key facts
- Industry
- Software Development
- Company size
- 5,001–10,000 employees
- Headquarters
- San Mateo, California, United States
- Founded
- 2010
- Revenue
- $839MFY2025, publicly reported
- Website
- freshworks.com
Freshworks at a glance
Freshworks is a B2B SaaS company in the Software Development industry, headquartered in San Mateo, California, United States.
Freshworks was founded in 2010.
Freshworks has 5,001–10,000 employees.
Freshworks's revenue is $839M (FY2025, publicly reported).
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