Hubicus
Customer experience management solutions
- B2B
- SaaS
- Has physical offices
- Consulting
- Data & analytics
- Sales-led purchase
- Subscription
- Enterprise plan
About Hubicus
A subsidiary specializing in quality monitoring solutions and customer relations consulting for contact centers, helping companies evaluate, manage, and support employee loyalty
Key facts
- Industry
- Software Development
- Company size
- 11–50 employees
- Headquarters
- Paris, Île-de-France, France
- Founded
- 2007
- Revenue
- €5MFY2024, filed accounts, INPI
- Website
- hubicus.com
- linkedin.com/company/hubicus
Hubicus in the news
- IAwards – Engie & Hubicus : x10 appels évalués en 15 jours
ENGIE and Hubicus used AI to multiply sales call evaluations by 10 in 15 days, improving quality control and reducing costs significantly.
- Relation client : comment Arpège Contact coconstruit sa qualité
Arpège Contact, a cooperative BPO, enhances client relations quality using Hubicus Quality Monitoring's transparent, real-time tool, aiming to lead in social economy client service.
- The BVA Family subsidiary Hubicus secures its service level thanks to observability
Hubicus uses IBM Observability by Instana to monitor and improve its cloud-based customer experience SaaS, ensuring SLA compliance and faster issue resolution.
- Hubicus, filiale de The BVA Family, sécurise son niveau de service grâce à l'observabilité
Hubicus uses IBM Observability by Instana to monitor its SaaS customer experience solution, enabling faster issue detection and improved service quality.
- Hubicus (BVA Group) devient entreprise à mission
Hubicus became a mission-driven company in 2022, embedding social and environmental responsibility into its customer experience software development and corporate culture.
Hubicus at a glance
Hubicus is a B2B SaaS company in the Software Development industry, headquartered in Paris, Île-de-France, France.
Hubicus was founded in 2007.
Hubicus has 11–50 employees.
Hubicus's revenue is €5M (FY2024, filed accounts, INPI).
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