Zendesk
Connecting brands and customers
- B2B
- SaaS
- Has physical offices
- AI & machine learning
- Self-serve purchase
- Sales-led purchase
- Subscription
- Enterprise plan
- Public pricing page
About Zendesk
It provides a customer service platform that connects brands with customers through various communication channels, enhancing customer experience globally.
Key facts
- Industry
- Software Development
- Company size
- 5,001–10,000 employees
- Headquarters
- san francisco, california, United States
- Founded
- 2007
- Revenue
- $109M – $576MTamtam estimate
- Website
- zdsk.co
- linkedin.com/company/zendesk
Jobs at Zendesk
Zendesk in the news
- How Odeon taught its Zendesk AI chatbot to speak like one of the team
Odeon Cinemas integrated a Zendesk AI chatbot, Odi, trained to replicate the brand's friendly tone, significantly improving efficiency and customer satisfaction while redeploying human agents.
- Zendesk Sell Is Retiring — Salesforce As the Alternative
Zendesk Sell is retiring, and users must manually export specific data types by August 31, 2027, as much historical activity will not be recoverable.
- Zendesk Review 2026: Features, Pricing & AI Agents
This review analyzes Zendesk's features, pricing, and AI agents to help assess its suitability for customer support operations.
- Building Securely From Day One: Palo Alto Networks Partners with the Zendesk Startup Program
Palo Alto Networks partnered with the Zendesk Startup Program to provide startups with its Prisma Browser for Business, offering advanced browser security to protect against threats like phishing, malware, and data leaks.
- 7 Best Zendesk Alternatives in 2026: Competitors Compared
This article reviews seven Zendesk alternatives, comparing their features, strengths, and ideal use cases for different business needs.
Zendesk at a glance
Zendesk is a B2B SaaS company in the Software Development industry, headquartered in san francisco, california, United States.
Zendesk was founded in 2007.
Zendesk has 5,001–10,000 employees.
Zendesk's revenue is $109M – $576M (Tamtam estimate).
Zendesk is hiring: 8 recent open roles, including SMB Account Executive (Greater China Region), Startup Growth & Campaign Manager, Senior SMB Account Executive - DACH.
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