EE in the news
Providing mobile communications services
Tamtam found 20 recent articles about EE.
- World’s Best OOH Ads Ever #41: EE lights the night with connection
EE powered smart billboards in Manchester that provided real-time safety info at night to help vulnerable groups get home safely, winning multiple awards.
- Mobile customers left to struggle for weeks with poor connectivity after extreme weather damaged infrastructure
Storm Amy damaged mobile infrastructure in Shetland, causing prolonged connectivity issues for EE customers, with ongoing repairs and plans to enhance network resilience.
- Businesses north of Ipswich at risk of 'being killed' due to phone signal problems
A decommissioned mobile mast near Ipswich has left businesses without signal, causing revenue loss, with EE planning a replacement by year-end.
- EE takes a pounding in latest UK complaints data
EE led UK complaints in broadband, landline, and pay TV sectors in Q2 2024, though complaints decreased from the previous quarter, while its mobile service had low complaints.
- Oct 31: EE is most complained about; King strips Andrew of titles; Public EV chargers rise
EE was the most complained about UK provider for broadband, landline, and pay-TV services in Q2 2025, amid wider economic distress and other UK news.
- EE most complained about supplier for broadband, pay-TV and landline – Ofcom
EE led UK complaints for broadband, landline, and pay-TV in Q2 2025, while mobile complaints remained low and overall telecom complaints hit record lows.
- EE and Three UK Attract Most Complaints for Broadband and Mobile in Q2 2025
EE led UK telecom complaints in Q2 2025 for broadband, landline, and Pay TV, while Three UK topped mobile complaints, highlighting ongoing service issues.
- Harlequin shop relaunches as space to try out latest tech
EE transformed its Watford store into an interactive tech hub offering gaming, TV trials, and online safety sessions to engage local customers.
- EE most complained about supplier for broadband, pay-TV and landline – Ofcom
EE is the most complained about provider for broadband, pay-TV, and landline services according to Ofcom, with additional information on AOL and Yahoo's cookie policies.
- Ofcom: EE, Virgin Media lead pay-TV complaints in Q2
In Q2 2025, EE led complaints across broadband, landline, and pay-TV services despite a general decline in complaints, while Virgin Media O2 saw notable improvements in customer service.
- Are BT and EE down? Customers report outages as they struggle to get online
BT and EE faced significant service outages with many customers unable to log in or access services, as reported on Downdetector.
- EE and Three UK Offer Free Calls and Data for Jamaica as Hurricane Melissa Hits UPDATE
EE and Three UK are offering free mobile usage credits for customers in Jamaica affected by Hurricane Melissa in late October 2025.
- Our best EE Network SIM only deals in November 2025
EE SIM-only deals are now only available directly from EE, but MVNOs like Lyca Mobile and Spusu Mobile offer similar coverage using EE's network.
- EE set to launch multilingual translation across all interactive screens in its physical stores
EE is introducing multilingual translation on interactive store screens to improve customer inclusion and personalization.
- BT Group Explore Launch of Budget UK Mobile Brand to Complement EE UPDATE
BT is exploring launching a budget mobile brand alongside EE to compete in the UK's crowded mobile market, though it currently denies any immediate plans.
- EE, O2, Virgin 2026 price rises - full list of what customers will pay
UK mobile operators like O2 will raise monthly contract prices in 2026, with O2 increasing Pay Monthly plans by £2.50 from April.
- Revamped retail strategy sees EE open its 50th and 51st Experience physical stores in Watford and Aberdeen
EE expanded its physical retail presence by opening two new stores, highlighted during the 2025 RTIH Innovation Awards celebrating retail innovation.
- 2026 mobile and broadband contract price rises from O2, Virgin, EE - full breakdown
In 2026, UK providers O2, Virgin Media, and EE will raise mobile and broadband contract prices by fixed amounts, reflecting higher data demand and network investments.
- Full list of O2, Virgin and EE contract price increases next year
UK mobile and broadband providers O2, Virgin Media, and EE will raise contract prices in 2026 with fixed annual increases varying by plan and contract date.
- Phone users hit by price rises next year from O2, Virgin and EE
O2, Virgin, and EE will raise mobile and broadband prices in 2026 with fixed monthly increases, reflecting higher demand and network investments.
Articles collected by Tamtam and kept when they are about the company, newest first. Each links to its source.
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