Groupe Outsourcia in the news
Customer relationship management outsourcing
Tamtam found 20 recent articles about Groupe Outsourcia.
- Outsourcia recrute des agents helpdesk bilingues – télétravail possible
A recruitment drive for bilingual technical support agents in Casablanca to manage IT incidents and user assistance for an international outsourcing firm.
- Offshoring : « La nouvelle Offre Maroc ouvre une nouvelle ère », selon Youssef Chraibi
Morocco launched a new strategic framework for the offshoring sector featuring employment subsidies and simplified administrative procedures to reach 130,000 jobs by 2030.
- Madagascar : Outsourcia démontre la robustesse de son modèle
Outsourcia managed to maintain operations and employee safety during Madagascar's 2025 political crisis, demonstrating resilience and social commitment while expanding locally.
- Madagascar : Outsourcia démontre la robustesse de son modèle
Outsourcia managed to maintain operations and employee safety during Madagascar's political crisis, demonstrating resilience and social commitment while expanding locally.
- Call-centers efficaces et robustes ? Outsourcia dévoile sa martingale
Outsourcia boosts call center effectiveness by fostering close, ongoing collaboration between brands and frontline teams to ensure sustainable customer service excellence.
- Chloé Beauvallet, Outsourcia : « Plus que jamais, il nous faudra être curieux «
Outsourcia is shifting from traditional performance metrics to a robustness-focused management approach that values adaptability, employee skills, and curiosity to sustain long-term success amid market disruptions.
- Chloé Beauvallet, Outsourcia : « Plus que jamais, il nous faudra être curieux »
Outsourcia is shifting from traditional performance metrics to a robust, adaptive governance model focused on sustainable growth, curiosity, and innovation.
- Outsourcia acquiert le tunisien PhoneAct
Outsourcia acquires Tunisian contact center PhoneAct, expanding its nearshore outsourcing footprint and workforce.
- Outsourcia crée une Direction dédiée au pilotage par la robustesse
Outsourcia establishes a new management direction led by Zeineb Amri to promote sustainable, adaptive, and collective governance across its diverse outsourcing operations.
- Outsourcia crée une Direction du Pilotage par la Robustesse et en confie les rênes à Zeineb Amri
Outsourcia established a new leadership direction focused on robustness and adaptive governance, led by Zeineb Amri, to enhance resilience and innovation across its multicultural operations.
- Outsourcia: Zeineb Amri nommée à la tête de la nouvelle direction dédiée au pilotage par la robustesse
Outsourcia appoints Zeineb Amri to lead a new division focused on robust governance and strategic management starting mid-2025.
- Zeineb Amri prend les rênes du pilotage stratégique d’Outsourcia
Outsourcia appointed Zeineb Amri to lead a new strategic unit focused on resilience and adaptability to ensure sustainable growth across its international operations.
- Outsourcia : Zeineb Amri nommée Directrice du Pilotage et de la Robustesse
Groupe Outsourcia appoints Zeineb Amri to lead a new department focused on robust management to drive sustainable business transformation.
- Outsourcia : Zeineb Amri nommée Directrice du Pilotage et de la Robustesse
Groupe Outsourcia appoints Zeineb Amri to lead a new department focused on robust management to drive sustainable business transformation.
- Les call centers face à une loi française qui change la donne
A new French law requiring explicit consent for telemarketing calls threatens Moroccan call centers reliant on the French market, risking jobs and forcing sector adaptation amid AI automation pressures.
- Outsourcia crée une direction dédiée à la robustesse pour renforcer son modèle durable
Outsourcia establishes a new leadership role to strengthen its sustainable and resilient business model amid a complex global environment.
- Outsourcia rachète SoMezzo et renforce sa présence en France
Outsourcia expanded its European presence by acquiring French outsourcing firm SoMezzo, boosting its revenue and market footprint.
- Outsourcia accueille l’actionnaire de sa nouvelle filiale SoMezzo dans son capital
Outsourcia expanded by acquiring SoMezzo, increasing its workforce and revenue beyond 600 million dirhams across multiple countries.
- Le groupe Outsourcia renforce sa présence en France et en Tunisie avec l’acquisition de SoMezzo
Outsourcia expands in France and Tunisia by acquiring SoMezzo, enhancing its customer relationship management and BPO capabilities.
- La société SoMezzo rachetée par le groupe Outsourcia qui renforce sa présence en France et en Tunisie
Groupe Outsourcia acquired French CRM specialist SoMezzo to expand its international outsourcing operations and AI capabilities.
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