Onepilot in the news
Outsourcing customer care services
Tamtam found 20 recent articles about Onepilot.
- Onepilot et homeshoring : le modèle gagnant-gagnant pour les entreprises et les agents
Onepilot's homeshoring model leverages technology and freelancing to provide flexible, cost-effective, and high-quality outsourced customer care across multiple channels and languages.
- Startups Kiliba et Onepilot : une alliance stratégique pour innover avec la relation client des e-commerçants
Kiliba and Onepilot partner to combine AI-powered marketing automation with flexible outsourced customer support, enhancing e-commerce customer engagement and service.
- Onepilot acquires Eodom, the French homeshoring specialist
Onepilot acquired Eodom, a French homeshoring specialist, to become a top 15 outsourcer by combining technology and independent agent expertise, expanding its market reach and operational efficiency.
- Onepilot acquiert Eodom, spécialiste du call-center en homeshoring et intègre le TOP 20.
Onepilot acquired Eodom, a homeshoring call-center specialist, boosting its market position and combining technology with voice expertise to serve major clients efficiently.
- Onepilot, le Uber français du service client et du BPO ? Disruptif, efficace, ambitieux.
Onepilot enhances customer service outsourcing with a flexible, tech-driven network of independent agents, recently expanding by acquiring Eodom.
- Onepilot en relation avec deux fonds et des BA
Onepilot raised €2.5 million in seed funding from investors to launch its online customer relations service.
- Onepilot conduit des fonds familiaux et un VC à son capital
Onepilot has raised capital from family funds and a venture capital firm, with detailed information available only to subscribers.
- SNCF Connect débordé. Onepilot et une lettre d'excuses à la rescousse ?
SNCF Connect's ticket sales site crashed under heavy demand despite cloud tech, relying on outsourced services like Onepilot to manage customer care during peaks, highlighting challenges in digital service scalability and the value of multi-channel support.
- Payés au ticket... et heureux.
Onepilot uses freelance customer service agents paid per ticket, providing flexible, multi-channel support with quality incentives and proprietary monitoring tools.
- Pierre Latscha (Onepilot) : Onepilot lève 15 millions d'euros pour s'imposer en Europe - 28/06
Onepilot secured 15 million euros in funding to expand its European market presence.
- Onepilot annonce une série A de 15m€
Onepilot secured €15 million to expand its AI-powered outsourced customer support services across Europe, aiming for profitability within two years.
- Building next-gen customer care outsourcing solution lands €15 million for Onepilot
Onepilot secured €15 million to expand its AI-powered customer care outsourcing platform across Europe.
- OnePilot lève 15 millions d'euros pour sa solution de support client
OnePilot secured 15 million euros to expand its customer support outsourcing services across Europe.
- 2 euros le ticket client traité par un agent indépendant, OnePilot croit au homeshoring et The Sandbox s'appuie sur Webhelp
OnePilot raised 15 million euros to provide flexible, tech-driven customer support via independent agents at about 2 euros per ticket, expanding internationally, while Webhelp supports The Sandbox with community moderation.
- Onepilot lève 15 millions d'euros pour devenir la référence dans l'externalisation de la relation client
Onepilot raised €15 million to expand its customer support outsourcing platform, leveraging a network of 500 agents and advanced technology to boost productivity and grow across Europe.
- Onepilot veut externaliser le service client dans toute l'Europe
Onepilot raised 15 million euros to expand its tech-driven outsourced customer service across Europe using a network of 500 independent agents.
- [Série A] Onepilot lève 15 millions d’euros pour déployer sa solution de support client
Onepilot secured €15 million to grow its AI-driven outsourced customer support software across Europe, focusing on SMEs and online retailers.
- Onepilot lève 2,5 millions d'euros et réinvente le support client
Onepilot raised 2.5 million euros to expand its innovative customer support service, already serving over 30 clients and planning significant hiring.
- Onepilot lance une solution d'externalisation du service client fondée sur des conseillers freelance - Techno & UX - RelationclientMag.fr
Onepilot launches a freelance-based customer support outsourcing service in France with €2.5M funding to expand and enhance 24/7 support for SMEs.
- Global Founders Capital, Kima Ventures et Roxanne Varza (Station F) investissent dans la startup Onepilot
Onepilot secured €2.5M to expand its outsourced 24/7 customer support service combining human agents and technology, targeting SMEs and startups.
Articles collected by Tamtam and kept when they are about the company, newest first. Each links to its source.
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