ReAssure in the news
Managing heritage books
Tamtam found 7 recent articles about ReAssure.
- TPO finds L&G at fault in fraudulent claim for scheme now with ReAssure
The Pensions Ombudsman ruled that Legal & General failed to properly verify beneficiaries before paying a lump-sum death benefit, leading to a fraudulent claim, and ordered ReAssure to reassess the payment distribution.
- Reassured partners with AI firm
Reassured is using AI technology from Voyc to monitor customer calls and improve service efficiency and experience.
- Reassured invests in behavioural science
Reassured collaborated with a behavioural science firm to improve clarity and customer experience after life insurance purchases.
- ReAssure shut Mum’s £120k bonds— then marked her down as dead
ReAssure wrongly marked a terminally ill woman as dead, closed her investment bonds, but later corrected the error and compensated her.
- Major firm to increase Basingstoke workforce by 38 per cent
Reassured will expand its Basingstoke workforce by 38% in 2025 to support growth in life insurance protection for UK families.
- ReAssure to compensate client after refusing to work with adviser
ReAssure apologized and agreed to compensate a client after initially refusing to work with their financial adviser, causing delays in processing tax-free cash entitlement.
- ReAssure vows to 'put things right' amid raft of complaints
ReAssure has admitted administrative errors causing policy suspensions and payment delays, apologizing and promising compensation to affected customers.
Articles collected by Tamtam and kept when they are about the company, newest first. Each links to its source.
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