Virgin Media O2 in the news

Virgin Media O2 CEO Lutz Schüller discussed the company's position as BT's primary challenger at Connected Britain 2026, ahead of a CMA report and recent industry transactions.

Virgin Media O2 opened a new customer hub in Newcastle with 150 agents to address repeat customer queries from complex issues, vulnerable customers, and nuisance calls.

Virgin Media O2 and AEG have extended their naming rights partnership for The O2 in London until 2038, enhancing ticket access for customers and reinforcing their commitment to live entertainment.

AEG and O2 extended their naming rights partnership for The O2 arena until 2038, making it the largest UK naming rights renewal.

Virgin Media O2 has extended its sponsorship of The O2 arena until 2038, downplaying reports of a £200m cost and emphasizing the deal's value for customer loyalty and business return.

The UK's CMA has opposed Nexfibre's takeover of Netomnia, favoring a CityFibre acquisition due to competition concerns, a stance Nexfibre's CEO calls a 'counter fantasy'.

Virgin Media O2 established a new customer service hub in Newcastle with 150 agents to address repeat callers and vulnerable customers, aiming for better first-time resolution.

Virgin Media O2's junk bonds fell to record lows after a UK competition watchdog indicated it might block a key broadband consolidation, impacting the company's debt management.

Virgin Media O2's junk bonds fell to record lows after a UK watchdog threatened to block a broadband consolidation deal, impacting debt management.

Virgin Media O2 reacted negatively to the potential BT Group acquisition of TalkTalk/PXC, deeming it a 'stitch-up' that could increase BT's market dominance.

Virgin Media provides built-in Essential Security with its broadband packages and an optional Advanced Security service, along with tips, to help customers secure their home WiFi networks.

Virgin Media O2 has launched an AI-powered voice agent to streamline support for routine broadband issues, allowing human agents to focus on complex queries.

Virgin Media and O2 launched their first joint brand campaign for Volt, a premium broadband and mobile network service, through a multi-channel advertising effort by VCCP.

Sky Cinema is set to release a variety of new films in October 2026, accessible to subscribers via On Demand and the Virgin TV Go app.

Virgin Media O2's research uncovers 460 million unused digital devices in the UK, while the company also offers a recycling service and has launched a fund to rehome tech for those in need.

O2 has launched its 5G+ network in Newcastle, Tyneside, and Sunderland, offering faster and more reliable mobile services as part of Virgin Media O2's £700 million investment plan.

Virgin Media O2 highlights the abundance of unused devices in the UK and promotes its O2 Recycle service and a new Tech Rehome Network Fund to encourage recycling and donation.

Virgin Media O2's research reveals a vast number of unused digital devices in UK homes and businesses, prompting the expansion of its recycling program and the launch of a 3 million fund to help combat digital exclusion by rehoming tech.

Virgin Media O2's owners are planning to cut £600 million in costs.

Virgin Media O2's owners are seeking £600 million in cost reductions through layoffs and spending cuts to address debt concerns and competitive pressures.