Vocalcom in the news
Customer Engagement Software Solutions
Tamtam found 19 recent articles about Vocalcom.
- Une ex-Genesys à un poste clé chez Vocalcom
Claudine Cherfan, a former Genesys executive, has been named Chief Revenue Officer at Vocalcom to accelerate growth and international expansion of its customer engagement software solutions.
- Vocalcom is back : Anthony Dinis de retour pour bâtir le centre de contact AI-first
Anthony Dinis returns to lead Vocalcom's transformation into a global AI-first contact center software provider with significant investments and advanced AI capabilities.
- Outstand Tech anuncia novo diretor de canais
Outstand Tech named César Kiss, an experienced contact center solutions executive, as director of channels to drive commercial growth in key markets.
- Vocalcom, qui équipe des milliers de call-centers, racheté par son fondateur, Anthony Dinis, associé à Olivier Duha
Vocalcom's founder Anthony Dinis, with Olivier Duha, has reacquired the company to innovate its AI-driven customer engagement solutions for global call centers.
- Chez Intelcia, les nageurs de combat sont bien équipés, entrainés, motivés.
Intelcia leverages diverse AI tools including Vocalcom to boost BPO efficiency amid ownership changes and market challenges.
- Speech analytics: Blancheporte choisit Callity, couplé à Vocalcom. Beside lève 32 millions de dollars
Blancheporte adopted Callity's AI-powered speech analytics integrated with Vocalcom to improve call management, while Beside raised $32M for AI receptionist services in the US.
- Blancheporte et Vocalcom : toujours en forme et "amoureux" malgré leur âge
Blancheporte leverages Vocalcom's cloud-based contact center and AI tools to enhance its omnichannel customer service for mainly women over 50, improving call management and digital support.
- Speech analytics : Blancheporte choisit Callity, couplé à Vocalcom. Beside lève 32 millions de dollars
Blancheporte adopted Callity's speech analytics integrated with Vocalcom to improve call handling, while US startup Beside raised $32M for AI receptionist services.
- Akio restructure son actionnariat et investit dans sa plateforme d’expérience client Akio CX
Akio restructures and invests in its CX platform amid French CCaaS market consolidation involving Vocalcom and other competitors.
- Vocalcom acquiert l’activité édition de logiciels de Com 6
Vocalcom acquires Com 6's call center software business, including the Mari@ge CRM solution and its client base, enhancing its multichannel customer engagement offerings.
- Vocalcom reçoit une récompense avec la chaîne britannique ITV
ITV won a top customer service award using Vocalcom's cloud-based omnichannel contact center solution, achieving a 95.6% satisfaction rate.
- Salesforce.com et Vocalcom signent un partenariat
Vocalcom integrates Salesforce.com CRM into its Hermès.net contact center, enabling real-time CRM data enrichment after calls.
- Grâce au connecteur universel de Vocalcom, Intelcia simplifie 7000 demandes d'allocation par jour
Intelcia leverages Vocalcom's CRM connector integrated with Microsoft Dynamics to efficiently manage 7000 daily social allocation calls, enhancing agent productivity and user experience.
- Thanks to Vocalcom's universal connector, Intelcia simplifies 7,000 benefit claims per day.
Intelcia leverages Vocalcom's CRM connector to efficiently manage 7,000 daily benefit claim calls with personalized, omnichannel customer service.
- Grâce au connecteur universel de Vocalcom, Intelcia simplifie 7000 demandes d'allocation par jour.
Intelcia leverages Vocalcom's CRM connector to efficiently manage 7000 daily social allocation calls with personalized, omnichannel customer engagement.
- Contact Centre Transformation Market 2025-2034 Featuring Profiles of RingCentral, NICE, 8x8, Genesys Cloud Services, Five9, Enghouse System, VOCALCOM
The document outlines a contact centre market report mentioning Vocalcom and details Yahoo's cookie and data usage policies.
- Partenariat commercial entre InVision Software et Vocalcom
InVision Software and Vocalcom have partnered to integrate InVision's HR optimization solution into Vocalcom's services across Europe and parts of South America.
- Seven2 puts Vocalcom, the software star of outbound calls in call centres, up for sale
Seven2 is selling Vocalcom, a leading call centre software firm known for outbound and omnichannel solutions, amid evolving telemarketing regulations.
- Seven2 met en vente Vocalcom, la star logicielle des appels sortants dans les call-centers
Seven2 is selling Vocalcom, a call center software leader known for outbound and omnichannel solutions, amid evolving telemarketing regulations.
Articles collected by Tamtam and kept when they are about the company, newest first. Each links to its source.
Selling to companies like Vocalcom?
Tamtam finds the companies that match your ideal customer, researches each account and tells you who to contact and when.
Find similar companies