Foundever
Global customer experience solutions
- B2B
About Foundever
Global leader in CX industry, providing innovative solutions and technology to support operational needs for leading brands worldwide Transforming customer experiences across 45 countries
Key facts
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 10,000+ employees
- Headquarters
- Miami, Florida, United States
- Revenue
- €242MFY2024, filed accounts, INPI
- SIREN
- 389652553
- Website
- foundever.com
- linkedin.com/company/foundever
Foundever competitors
- Teleperformance Global Services
Multichannel customer experience management
Direct competitor
Jobs at Foundever
Foundever in the news
- Your attrition rate isn’t telling you the whole story
Focusing solely on attrition rates in contact centers is insufficient; instead, prioritizing agent proficiency and performance consistency is crucial for maintaining quality customer experience.
- Foundever Accelerates Egypt Expansion with New Giza Hub
Foundever is expanding its presence in Egypt by opening a new operational hub in Giza and investing further in its Luxor operations, aiming for increased capacity and job creation.
- Why cost-to-serve pressure is hitting CX leaders from every direction
CX leaders face intense cost-to-serve pressure due to board-level AI investments, macroeconomic consumer behavior, increasing legacy infrastructure expenses, and competitive pressures.
- Elena Simperl named in Foundever AI 100 UK 2026
Professor Elena Simperl, Co-Director of the King's Institute for Artificial Intelligence, was included in the Foundever AI 100 UK 2026.
- How switching to an outcome-based model doubled sales conversion rates for a Canadian telecoms provider
Foundever's outcome-based model doubled sales conversion rates for a Canadian telecoms provider from 11% to 23% within six months.
Foundever at a glance
Foundever is a B2B company in the Outsourcing and Offshoring Consulting industry, headquartered in Miami, Florida, United States.
Foundever has 10,000+ employees.
Foundever's revenue is €242M (FY2024, filed accounts, INPI).
Foundever's SIREN number is 389652553.
Foundever is hiring: 4 recent open roles, including Call Center Agent (m/w/d) mit Französisch für L'Oréal, Assistant(e) gestion RH en alternance - BLOIS, Assistant gestion RH en alternance.
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