Tamtam Privacy Policy

Updated in April 2025     10min

Tamtam, a company with its registered office located at 60 RUE FRANCOIS IER, 75008 PARIS, registered with the Paris Trade and Companies Register under number 927 485 938 R.C.S. Paris (hereinafter "Tamtam"), operates the website https://www.tamtam.ai (hereinafter the "Website") as well as the application "Tamtam" accessible at the following URL: https://app-beta.tamtam.ai/ (hereinafter the "Application").
In the context of the use of the Website and the Application, and for the purpose of managing relationships with its clients and prospects, Tamtam processes personal data relating to its own clients and prospects.
As part of the services provided to its clients, notably through the Application, Tamtam processes personal data relating to professional prospects.
Aware of the issues related to data protection, Tamtam processes personal data in compliance with all European and French regulations concerning the protection of personal data and privacy, including the General Data Protection Regulation 2016/679 of April 27, 2016 (GDPR) and the French Data Protection Act No. 78-17 of January 6, 1978, as amended.

Purposes of processing, legal bases, and retention periods

Personal data refers to any information that can be used to identify an individual as a natural person or to recognize them, directly or indirectly.
Tamtam may request proof of identity.
If the requester believes, after contacting Tamtam, that their rights are not respected, they may submit a complaint to the French supervisory authority, the Commission Nationale de l’Informatique et des Libertés (CNIL): https://www.cnil.fr/.

Purposes
Legal Bases
Retention Periods
Creation of a database of professional prospects, for prospecting purposes by Tamtam’s clients
Tamtam’s legitimate interest in providing its clients with professional prospect contacts
Three years from the date of collection or the last contact from the prospect or, if it occurs within this period, until the exercise of the right to object
Manage the commercial relationship with Tamtam’s clients
Execution of the contract binding the client and Tamtam
Duration of the contractual relationship, increased by a five-year limitation period for evidence purposes, and a three-year period for sending communications
Respond to requests made via the contact form
Tamtam’s legitimate interest in responding to questions from its clients and prospects
Time necessary to respond to the request, which may be retained during the commercial relationship for clients’ requests if necessary
Send newsletters to registered individuals
Consent
Three years from the last contact from the prospect or, if it occurs within this period, until the withdrawal of consent
Send communications about Tamtam’s offers
Tamtam’s legitimate interest in prospecting its own clients and professional prospects
Three years from the last contact from the prospect or former client or, if it occurs within this period, until the exercise of the right to object
Improve the services and functionalities of the Website and the Application
Tamtam’s legitimate interest in ensuring the Website operates properly
Time necessary to make improvements, including a maximum period of 25 months for data collected via cookies
Ensure the security of the Website and the Application
Tamtam’s legitimate interest in ensuring the security of the Website and the Application
Time necessary to ensure the security of the Website and the Application, including a maximum period of 25 months for data collected via cookies
Fulfill legal obligations
Legal obligations
During the statutory limitation periods
Ensure its defense in court, if necessary
Tamtam’s legitimate interest in defending its rights and interests
During the statutory limitation periods

Source of personal data

Regarding personal data of professional prospects' contacts intended for its clients, Tamtam has indirectly collected such data from data providers or directly or directly from its clients who consent to it.

Recipients of personal data

Personal data is only disclosed to those who are authorized to receive it, for the purposes described above.
Thus, the personal data processed by Tamtam is transmitted to the following recipients:

Regarding the data of professional prospects’ contacts intended for its clients, Tamtam transmits such data to its clients who need access to this information.
Personal data is not transferred outside the European Union by Tamtam.
In certain cases provided by law, personal data may be transmitted to third parties legally authorized to access it upon specific request: judicial authority, administrative authority, etc.
We may also disclose data to third parties if such a measure is necessary to protect and/or defend our rights or to enforce these provisions.

Rights over data

Data subjects (clients, professional prospects) have rights over their personal data, within legal limits.
Therefore, they have the right to request access to their data, correction or deletion of such data, the right to restrict processing, the right to object to processing, and the right to request data portability. They also have the right to define directives relating to the handling of their personal data after death.
Finally, when the processing of personal data is based on consent, it is possible to withdraw that consent at any time by clicking on the unsubscribe link present at the bottom of received communications, or by making a request as specified below.

To exercise these rights, a request must be made by email to contact@tamtam.ai or by postal mail to the following address: Tamtam – Data Protection Officer – 9 rue Dareau 75014 Paris.
In case of doubt about the identity of the requester, Tamtam may request proof of identity.
If the requester believes, after contacting Tamtam, that their rights are not respected, they may submit a complaint to the French supervisory authority, the Commission Nationale de l’Informatique et des Libertés (CNIL): https://www.cnil.fr/

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